Avail Dermatology at 710 Newnan Crossing Bypass, Newnan, Georgia.

I absolutely love Michelle Lorre. However, the billing department has absolutely no idea what they are doing! I have made a payment every month and was turned over to collections for a debt that I had no idea I had. According to the person in billing and according to my statement that I received from their office, I paid my entire account off in April. However, this week I received a collection notice. When I called the office and spoke with the person in billing, they said I was told incorrectly and that I had an outstanding balance. I explained that I had never received a bill for the other amount and that I had been paying monthly. They told me I would have to take that up with the collection agency that they had turned my debt over to them. The doctors in this practice are amazing, but the billing department has no idea what they are doing! How can you turn someone over to collections when they have paid monthly and then are told the account is paid in full only to receive a collection notice less than four weeks later!